Terms & Conditions

Version: 1.0 

Effective Date: 15-01-2026 

Issued by: Building Bloqs at Meridian Works Ltd 

1. Purpose of this Hub 

These BLOQS Terms & Conditions (the “Hub”) provide the central contractual framework governing access to and use of BLOQS spaces, facilities, services, equipment, digital systems, and subscriptions. 

This Hub is intentionally concise. It establishes: 

• who BLOQS is; 
• who these terms apply to; 
• how documents relate to each other 
• the licence-based nature of access; and 
• BLOQS’ core rights and user obligations. 

Detailed operational rules, procedures, and behavioural standards are set out in associated Spoke Policies, which form part of this Hub by reference. 

2. Who We Are 

BLOQS means Building Bloqs at Meridian Works Ltd, a company incorporated in England and Wales. 

Registered Office: 2 Anthony Way, London, N18 3QT. 

3. Who These Terms Apply To 

These Terms apply to all individuals and organisations who: 

• hold a BLOQS account; 
• access BLOQS premises; 
• make bookings; 
• use equipment or facilities; 
• store materials or goods; 
• enter into subscription or licence arrangements; or 
• attend BLOQS as a visitor, contractor, or guest. 

By creating an account, entering BLOQS premises, or using any BLOQS service, you agree to be bound by this Hub and all applicable Spoke Policies. 

4. Contract Structure (Hub-and-Spoke Model) 

4.1 Incorporated Documents 

This Hub must be read together with the following Spoke Policies (as applicable): 

• BLOQS User Manual 
• BLOQS Booking & Payments Policy 
• BLOQS Cancellations & Refunds Policy 
• BLOQS Subscriptions Terms & Conditions (including space and storage licences) 
• BLOQS Health & Safety Policy 
• BLOQS Code of Conduct & Inclusion Policy 
• BLOQS Privacy Policy 

Additional department manuals, inductions, signage, or notices displayed onsite or digitally also apply where relevant. 

4.2 Order of Precedence 

If there is any conflict between documents, the following order applies: 

1. Any signed Licence Agreement or written contract (where applicable) 
2. These Terms & Conditions (Hub) 
3. BLOQS Subscriptions Terms & Conditions (where applicable) 
4. Other relevant Spoke Policies 

5. Licence-Based Access (No Tenancy) 

All access to BLOQS spaces is granted by licence only. 

Nothing in these Terms creates: 

• a tenancy or lease. 
• exclusive possession. 
• security of tenure. 
• any interest in land. 

whether under the Landlord and Tenant Act 1954 or otherwise. 

BLOQS retains full possession, control, and operational authority over all premises at all times. 

6. Accounts, Access & Eligibility 

All users must hold a valid BLOQS account and provide accurate, up-to-date information. 

Access may be: 

• time-limited. 
• space-specific; and/or 
• conditional on payment, training, induction, or compliance. 

BLOQS may suspend, restrict, or revoke access at any time in accordance with these Terms and the Spoke Policies. 

7. Bookings, Payments & Subscriptions 

Bookings, payments, cancellations, refunds, and rescheduling are governed by: 

• the BLOQS Booking & Payments Policy; and 
• the BLOQS Cancellations & Refunds Policy. 

Subscriptions and licensed spaces are additionally governed by: 

• the BLOQS Subscriptions Terms & Conditions; and 
• any signed Licence Agreement. 

Payment is a condition of access. Failure to pay may result in suspension or termination of access and related rights. 

8. Use of Space & Equipment 

Users must: 

• follow the BLOQS User Manual. 
• comply with all Health & Safety requirements. 
• hold valid training or clearance for equipment; and 
• use shared resources fairly and responsibly. 

BLOQS may restrict, suspend, or terminate use where rules are breached or safety is compromised. 

9. Conduct, Safety & Community Standards 

All users, visitors, and contractors must comply with: 

• the BLOQS Code of Conduct & Inclusion Policy; and 
• the BLOQS Health & Safety Policy. 

BLOQS operates a zero-tolerance approach to: 

• harassment. 
• discrimination. 
• intimidation. 
• unsafe behaviour; and 
• misuse of facilities. 

10. Storage & Property 

Items brought onto BLOQS premises are stored at the user’s own risk, subject to: 

• the BLOQS User Manual; and 
• any applicable Subscriptions Terms & Conditions or Licence Agreement. 

BLOQS accepts no responsibility for loss or damage except where required by law. 

11. Enforcement, Removal & Property Handling 

BLOQS may, acting reasonably and proportionately: 

• restrict access. 
• suspend or terminate accounts. 
• cancel bookings or subscriptions. 
• require individuals to leave the premises. 
• remove or dispose of stored items. 

Stored items will be handled in accordance with the Torts (Interference with Goods) Act 1977 and other applicable UK law. 

Immediate action may be taken where safety, non-payment, or serious misconduct is involved. 

12. Liability 

Use of BLOQS facilities is at the user’s own risk. 

To the fullest extent permitted by law, BLOQS excludes liability for: 

• loss or damage to property; 
• business interruption; and 
• indirect or consequential loss. 

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. 

13. Force Majeure 

BLOQS shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including (but not limited to) fire, flood, power failure, industrial action, pandemic, or government action. 

14. Privacy & Data Protection 

Personal data is handled in accordance with the BLOQS Privacy Policy. 

15. Changes to Terms 

BLOQS may update this Hub or any Spoke Policy from time to time. 

The most current versions will be made available digitally or onsite. 

Continued use of BLOQS constitutes acceptance of the latest versions. 

16. Governing Law 

These Terms are governed by the laws of England and Wales. 

The courts of England and Wales have exclusive jurisdiction. 

17. Acceptance 

By accessing BLOQS premises, holding an account, making a booking, or entering into a subscription or licence, you confirm that you have read, understood, and agree to be bound by this Hub and all applicable Spoke Policies. 

Version 1.0 

Effective Date: 15-01-2026 

Issued by: Building Bloqs at Meridian Works Ltd 

Welcome to BLOQS 

Welcome to BLOQS — a shared production facility designed to support makers, creators, educators, and manufacturers. 

This User Manual explains how to use BLOQS safely, responsibly, and efficiently. It brings together site rules, shared infrastructure guidance, department expectations, and available services. 

This Manual applies to all users, including PAYG users, subscription holders, organisational users, contractors, and guests. 

This User Manual forms part of the BLOQS Terms & Conditions Hub and is contractually binding. Breach of this Manual may result in restricted access, suspension, or termination in accordance with the Hub and associated policies. 

Contents 

1. Introduction to BLOQS 
2. General Site Rules 
3. Shared Infrastructure 
4. Department Guidelines 
5. Services & Support 
6. Sustainability & Community 
7. Safety, Conduct & Policy References 
8. Appendix & Updates 

1. Introduction to BLOQS 

BLOQS is a professional, shared workspace open to the public and designed for multiple disciplines. 

BLOQS Spaces include: 

• Woodwork 
• Metalwork 
• Engineering 
• Digital Fabrication 
• Spray Booth & Drying Room 
• Fabric Studio 
• Storage Containers 
• Studios & Offices 
• Lockers 
• Workshop Sink / Wash-up 

Each space has specific guidelines, machine requirements, and access conditions. Some areas operate on a shared basis, while others require booking, training, or authorisation. 

All BLOQS spaces operate on the principles of: 

• Safety 
• Fair access 
• Shared responsibility 
• Professional conduct 

Additional Facilities 

• BLOQS Store — materials, PPE, consumables 
• BLOQS Kitchen — in-house café 
• BLOQS Learn — assessments, training and consultancy 
• Support Services — forklifting, deliveries 

2. General Site Rules 

Operating Hours 

• Monday–Saturday: 08:00–18:00 
• Users must exit the site by 18:00 unless authorised for specific access (e.g. container or studio access under a separate agreement). 

Conduct 

• No drugs or alcohol on site 
• No intoxicated behaviour 
• Smoking only in designated outdoor areas 
• Closed-toe footwear required in all workshop areas 
• Treat staff, other users, and the space with respect 

Serious or repeated breaches may be handled under the BLOQS Code of Conduct, including suspension or termination of access. 

Insurance 

All users must confirm that they hold appropriate public liability insurance when registering for a BLOQS Account. 

BLOQS reserves the right to request evidence of valid insurance and to restrict access where suitable insurance is not in place. 

3. Shared Infrastructure 

The following systems are shared across all departments. Misuse affects everyone. 

Loading Bays 

• For loading and unloading only 
• Large or unusual deliveries must be coordinated in advance 
• Forklift support is available to book (charges apply) 

Walkways & Access Routes 

• Must be kept clear at all times 
• Materials, tools, waste and personal items must not block routes or exits 

Bins & Recycling 

• Waste streams include: general waste, recycling, dust, paint and solvents, wood off-cuts and metals 
• Off-cut bins are for wood waste only, not waste disposal, private storage or as a trolley 
• The bins and recycling area may only be used for waste and recycling materials generated on-site. Disposal of any off-site or external waste is strictly prohibited 

• Do not dispose of hazardous, controlled, or specialist waste in these bins, including (without limitation) batteries, chemicals, acids, solvents, oils, fuels, pressurised containers, paint, and electronic waste. These items must be removed from site by the user or disposed of via BLOQS-approved processes. 

Transport Equipment 

• Trolleys, dollies, and pallet trucks are for transporting materials only and must not be used for storage.  
• Transport equipment must not be overloaded and must only be used within its designed load capacity and in a safe, controlled manner. 

Parking & Access 

• On-site parking available only if you have a valid booking 
• 5 mph speed limit applies 
• Bike racks provided (bring your own lock) 
• Vehicles must not be left on site overnight unless expressly authorised by BLOQS in advance. 

Deliveries & Post 

• BLOQS may accept parcels on behalf of registered users, at its discretion.  
• Parcels may only be accepted for users with a valid booking on the day of delivery and must be collected on the same day.  
• Delivered materials must fit entirely within the user’s booked workspace, allocated storage container, or approved temporary storage.  
• Large or palletised deliveries must be accepted in person by the user. Where forklift handling is required, forklift services must be booked in advance for the delivery time.  
• If you are unable to be present to accept a delivery, forklift handling and any temporary storage must be pre-booked and approved by BLOQS in advance. Temporary storage is available by arrangement only. 

4. Department Guidelines 

Each department has specific guidance covering: 

• Available tools and machines 
• Booking and access requirements 
• Training, induction, or assessment needs 
• Cleaning and shutdown expectations 

Machines 

Shared machines 

• Follow the 30-minute fair-use rule when others are waiting 

Bookable machines 

• Require prior training or assessment 
• Must be booked via the BLOQS Booking Platform 
• Keys (where applicable) must be collected from and returned to reception 

All bookings, cancellations, no-shows, and charges are governed by the Booking & Payments Policy and associated cancellation policies. 

Cleaning 

• Users must keep their workspaces, and any surrounding shared areas they use clean and safe at all times.  
• All tools, machines, and equipment used must be cleaned immediately after use, including surrounding areas affected by the work.  
• Workspaces must be left clean, tidy, and safe at the end of each booking and at checkout.  
• Any inherited mess, damage, or unsafe conditions must be reported to BLOQS staff immediately before use.  
• Workspaces, equipment, or areas not left in an acceptable condition may be cleaned by BLOQS, with reasonable cleaning or remediation costs charged to the user.  
• BLOQS is a shared working environment, users are expected to leave spaces, tools, and equipment in the condition they would reasonably expect to find them. 

5. Services & Support 

BLOQS offers the following services (availability may vary): 

• Inductions, Assessments & Training — required for access to all machines 
• 1-to-1 Consultancy — workflows, fabrication advice, production support 
• BLOQS Store — PPE, consumables, materials 
• Forklift & Delivery Handling — by booking and request, charges may apply 

6. Sustainability & Community 

Material Responsibility 

• Users must dispose of all waste in the correct waste and recycling streams, in line with on-site signage.  
• Paints, solvents, chemicals, and other hazardous materials must never be placed in general waste or recycling bins and must be removed from site by the user.  
• Only clean, safe, and genuinely reusable materials or offcuts may be left in the designated material reuse areas for others to use.  
• Misplaced, inappropriate, or unusable materials will not be managed, sorted, or stored by BLOQS and may be removed and disposed of at the user’s cost.  
• Reuse, reduce, recycle materials where possible 

Community Culture 

• Respect shared tools and spaces 
• Share knowledge where appropriate 
• Be inclusive, professional, and fair 

BLOQS is a shared environment. Individual behaviour directly affects others. 

7. Safety, Conduct & Policy References 

The following documents apply across BLOQS and form part of the wider Terms & Conditions Hub: 

• Health & Safety Policy 
• Code of Conduct 
• Inclusivity Statement 
• Booking & Payments Policy 
• Subscription and Storage Terms (where applicable) 
• Core Terms & Conditions (via your BLOQS Account) 

Authority 

BLOQS staff may: 

• Require additional PPE to be used 
• Stop or restrict activities they consider unsafe 
• Suspend access pending investigation 

This applies regardless of prior practice or examples listed in this Manual. 

Emergency Procedures 

Fire alarm 

• Stop work immediately 
• Shut off machinery and gas (where safe) 
• Exit via the nearest fire escape 
• Assembly point: Front gate 

First aid kits are located throughout the site, ask staff for assistance. 

PPE Requirements (examples only, refer to the Health and Safety Policy for more detail) 

• Woodwork: eye protection, ear protection, dust mask, suitable footwear 
• Metalwork: as above, plus welding PPE where required 
• Users must wear appropriate PPE for the area and task based on the risks present (see area-specific guidance). Long hair must be tied back, loose clothing secured, and jewellery removed where there is a risk of entanglement or contact with hazards. 

8. Appendix & Updates 

Appendices may include: 

• Department-specific handouts 
• Machine instructions 
• Checklists and induction materials 

This User Manual may be updated from time to time. 

Continued use of BLOQS after publication of updates constitutes acceptance of the revised Manual. 

The latest version will always be available via BLOQS Booking Platform. 

For questions or suggestions: 

info@bloqslondon.com or speak to the front desk. 

Final Note 

By working at BLOQS, you agree to comply with this User Manual and all associated policies, and to contribute to a safe, professional, inclusive, and collaborative environment. 

Version 1.0 

Effective Date: 15-01-2026 

Issued by: Building Bloqs at Meridian Works Ltd 

1. Purpose 

This policy sets out how Users make bookings and payments for access to BLOQS facilities, training and assessments, services, workspaces, equipment, storage and related resources using the BLOQS Booking Platform or in person at reception. 

It does not govern cancellations or refunds, which are covered separately in the BLOQS Cancellations & Refunds Policy.   

2. Scope 

This policy applies to all Users making bookings on a pay-as-you-go or subscription-linked basis, including but not limited to: 

• Workspaces 
• Storage 
• Machinery and equipment 
• Technician time 
• Training and assessments 
• Events and classes 

3. Booking Methods 

Bookings may be made: 

• Online via the BLOQS Booking Platform 
• In person at BLOQS reception 

All bookings: 

• Are subject to availability 
• Are allocated on a first-come, first-served basis 
• May require prior induction, training, assessments or competency sign-off (particularly for machinery or specialist spaces) 

BLOQS reserves the right to refuse, suspend, or cancel bookings where eligibility requirements have not been met. 

4. Payment Terms 

• All bookings must be paid in full at the time of booking 
• Accepted payment methods: 
• Most major credit and debit cards (via the BLOQS Booking Platform) 
• Cash payments at reception only 
• BLOQS does not accept cheques or alternative payment methods unless explicitly agreed in writing 

Prices are displayed at the point of booking and are inclusive of any applicable taxes unless stated otherwise. 

5. Invoices and Receipts 

• An invoice is issued automatically by email following every completed booking 
• Users are responsible for ensuring their contact and billing details are accurate and up to date, and can be updated in BLOQS Booking Platform 

6. Rescheduling 

Users may reschedule a booking on a like-for-like basis, subject to availability, by: 

• Using the link in their booking confirmation email, or 
• Requesting assistance at reception 

Rescheduling is only permitted where the booking remains eligible under the BLOQS Cancellations & Refunds Policy. 

7. System Changes 

BLOQS may update or change the BLOQS Booking Platform or associated systems from time to time. 

Where changes materially affect Users, reasonable notice will be provided. 

8. Compliance and Enforcement 

Failure to comply with booking or payment rules may result in: 

• Booking restrictions 
• Suspension of access 
• Cancellation of future bookings 

Repeated misuse of the booking system may result in account review or termination. 

9. Policy Updates 

This policy may be updated at any time. Continued use of BLOQS services constitutes acceptance of the latest version. 

Version 1.0 

Effective Date: 15-01-2026 

Issued by: Building Bloqs at Meridian Works Ltd 

1. Purpose 

This policy sets out how Users may cancel bookings and when refunds will be issued for BLOQS facilities, services, workspaces, training and assessments, equipment, and related resources. 

This policy must be read alongside the BLOQS Booking & Payments Policy and the BLOQS Terms & Conditions Hub. 

2. Scope 

This policy applies to all bookings made on a pay-as-you-go or subscription-linked basis, including (but not limited to): 

• Workspaces 
• Storage 
• Machinery and equipment 
• Technician time 
• Training and assessments 
• Events and workshops 

3. Cancellation Methods 

Bookings may be cancelled by the User: 

• Via the cancellation link in the booking confirmation email 

Cancellations must be completed by the User via the booking confirmation email. Phone calls, voicemail messages, and emails sent outside the booking confirmation process do not constitute valid notice of cancellation. BLOQS is not responsible for failures to cancel due to user error, missed deadlines, or technical issues outside BLOQS’s control. 

4. Cancellation Deadlines 

4.1 User-initiated cancellations 

• Bookings may be cancelled up to 24 hours before the scheduled start time. 
• Cancellations made less than 24 hours before the booking start time are non-refundable and cannot be rescheduled. 

4.2 Bookings in progress 

• Once a booking session has started, it is no longer cancellable under any circumstances, regardless of reason. 

4.3 Nature of BLOQS services 

• BLOQS services are provided on specific dates and times, with space, equipment, and staffing allocated in advance. 
• For this reason, cancellation rights are strictly limited to the timeframe set out in this policy. 

4.4 Statutory rights 

• Nothing in this policy affects any statutory rights that cannot be excluded by law. 
• Where legally permitted, statutory cooling-off rights do not apply to bookings for services scheduled to take place on a specific date or at a specific time. 

5. Refund Eligibility and Processing 

• Where a cancellation is eligible for a refund, refunds will be issued to the original payment method used. 
• Eligible refunds may take 7–10 working days to appear, depending on the payment provider. 

BLOQS does not offer: 

• Account credits 
• Wallet balances 
• Substitutions in place of refunds 

6. Non-Refundable Bookings 

No refunds will be issued for: 

• Cancellations made less than 24 hours before the booking start time 
• No-shows 
• Partial use of booked time, facilities, or services 

7. Reception Limitations 

Reception staff: 

• May assist with cancellations and rescheduling due to system failures 
• Cannot override cancellation deadlines or refund eligibility 
• Do not issue cash refunds under any circumstances 

8. BLOQS-Initiated Cancellations 

If BLOQS cancels a booking due to operational, safety, or emergency reasons, Users will be offered either: 

• A full refund, or 
• A like-for-like rescheduled booking 

The available option will be communicated at the time of cancellation. 

9. Repeated Late Cancellations or No-Shows 

Repeated late cancellations or no-shows may result in: 

• Temporary or permanent booking restrictions 
• Account review 
• Suspension or termination of access, in line with the BLOQS Terms & Conditions Hub 

10. Policy Updates 

This policy may be updated from time to time. 

Continued use of BLOQS services constitutes acceptance of the current version. 

Version: 1.0 

 Effective Date: 15-01-2026 

Issued by: Building Bloqs at Meridian Works Ltd 

This document sets out the Subscriptions Terms & Conditions for BLOQS workspaces, studios, and storage. 

1. Relationship to the Hub 

1.1 This General Licence forms a Spoke under the BLOQS Terms & Conditions Hub (the “Hub”). 

1.2 This Licence applies where a User is granted ongoing, subscription-based use of space or storage at BLOQS. 

1.3 This Licence applies to subscriptions relating to the occupation of workspace, studio space, or storage (including containers, shelves, or racks). 

1.4 This Licence must be read together with: 

• the BLOQS Terms & Conditions (Hub); 
• the BLOQS Booking & Payments Policy; 
• the BLOQS User Manual; 
• the BLOQS Health & Safety Policy; and 
• the BLOQS Code of Conduct. 

1.5 Order of precedence (in the event of conflict): 

1. Any express commercial schedule agreed with the User (price, space, term); 
2. The Hub; 
3. This General Licence; 
4. Other applicable Spoke Policies. 

2. Nature of the Licence (No Tenancy) 

2.1 All rights granted under this document are licences only. 

2.2 Nothing in this Licence creates or is intended to create: 

• a tenancy or lease; 
• exclusive possession; 
• security of tenure; or 
• any interest in land, 

whether under the Landlord and Tenant Act 1954 or otherwise. 

2.3 BLOQS retains full possession, control, and operational authority over all premises at all times. 

3. Licensed Categories 

This General Licence applies to the following categories, as specified in the User’s subscription or commercial schedule: 

3.1 Workspaces 

• Licensed work areas within the main BLOQS facilities 
• May be allocated for fixed subscription terms of 6 or 12 months (or such other term as expressly agreed in writing) 

3.2 Studio Containers 

• Self-contained studio containers 
• Licensed on a monthly rolling basis unless expressly agreed otherwise 

3.3 Storage 

Storage is licensed for the purpose of storing goods only and includes: 

• Containers 
• Shelves 
• Racks 

Storage may be licensed on: 

• weekly rolling terms (where offered); or 
• monthly rolling terms. 

4. Subscription Terms & Payment 

4.1 All licences operate in conjunction with a digital subscription administered via the BLOQS Booking Platform. 

4.2 All fees are payable in advance. 

4.3 The User must maintain valid payment details at all times. 

4.4 Non-payment constitutes a material breach of this Licence. 

5. Failed Payments 

5.1 Where a payment fails, BLOQS will notify the User. 

5.2 A 14-day grace period applies from the original due date. 

5.3 During the grace period, BLOQS may restrict access or services. 

5.4 If payment is not received within the grace period: 

• access to the licensed space or storage may be suspended immediately; 
• any notice previously given by the User shall be deemed invalid; 
• BLOQS may terminate this Licence without further notice. 

6. Term & Notice 

6.1 Rolling licences 

• Continue on a rolling basis until terminated 
• Require a minimum of one month’s written notice, provided all payments are up to date 

6.2 Fixed-term licences (workspaces) 

• Run for the agreed fixed term (6 or 12 months) 
• Are not terminable early by the User except where a contractual break right applies under clause 6.3 

6.3 User Break Clause (Fixed-Term Workspaces Only) 

Where expressly stated in the commercial schedule, the User may terminate a fixed-term workspace licence early by: 

• providing not less than three (3) months’ written notice; and 
• ensuring all payments are fully up to date at the effective break date. 

6.4 Financial consequences of break 

Where a fixed-term licence is terminated early under clause 6.3: 

• BLOQS may reprice the licence retrospectively at the applicable short-term or rolling rate; and 
• the User shall be liable for any resulting shortfall, payable immediately. 

6.5 BLOQS termination rights 

BLOQS may terminate this Licence immediately for: 

• non-payment; 
• serious breach of Health & Safety rules; 
• serious breach of the Code of Conduct; or 
• conduct that endangers people, property, or operations. 

7. Use of Space 

7.1 The User must comply at all times with: 

• the User Manual; 
• Health & Safety requirements; and 
• any department-specific rules. 

7.2 No structural alterations, installations, or permanent fixings are permitted without prior written consent. 

7.3 BLOQS may enter any licensed space for inspection, maintenance, safety, or operational reasons. 

8. Reallocation 

8.1 BLOQS may require the User to relocate to an equivalent space on reasonable notice for operational, safety, or maintenance reasons. 

9. Storage-Specific Provisions 

9.1 Storage is provided entirely at the User’s risk. 

9.2 BLOQS accepts no responsibility for loss, theft, or damage to stored goods except where required by law. 

9.3 The User is responsible for insuring all stored goods. 

9.4 If storage fees remain unpaid beyond the grace period, BLOQS may: 

• suspend access; 
• remove or override locks or access controls; 
• remove and store goods at the User’s risk and expense. 

9.5 BLOQS shall give written notice (where reasonably practicable) requiring payment and/or collection of goods. 

9.6 If goods are not collected within a reasonable period, BLOQS may sell, dispose of, or otherwise deal with the goods in accordance with the Torts (Interference with Goods) Act 1977. 

9.7 BLOQS may recover all reasonable costs incurred and may offset any sale proceeds against outstanding sums. 

9.8 BLOQS is under no obligation to release goods until all outstanding fees and costs are paid in full. 

10. Liability 

10.1 Use of licensed spaces and storage is at the User’s own risk. 

10.2 BLOQS excludes liability to the fullest extent permitted by law for: 

• loss or damage to property; 
• business interruption; or 
• indirect or consequential loss. 

11. Existing Licences 

11.1 Existing signed licence agreements remain valid for their current term. 

11.2 Nothing in these Subscriptions Terms operates to vary or replace the commercial terms of any existing signed licence agreement. 

11.3 Where appropriate, these Subscriptions Terms may apply to the ongoing operation of subscriptions once an existing licence expires or is renewed. 

12. Governing Law 

This Licence is governed by the laws of England and Wales. 

13. Acknowledgement 

By continuing to occupy space, store goods, or maintain a subscription, the User confirms acceptance of this General Licence and the wider BLOQS contractual framework. 

Version: 1.0 

 Effective Date: 15-01-2026 

Issued by: Building Bloqs at Meridian Works Ltd 

1. Policy Statement 

BLOQS is committed to providing a safe, healthy, and inclusive working environment for all Users, Visitors, contractors, and staff. This Policy sets out the minimum health and safety standards, responsibilities, and behavioural expectations for anyone accessing or using BLOQS spaces, equipment, machinery, or shared facilities. 

BLOQS aims to prevent accidents, reduce health risks, and promote best practice through induction, training, clear procedures, and shared responsibility. 

2. Scope 

This Policy applies to: 

• All registered BLOQS Users 
• All BLOQS staff and contractors 
• All Visitors attending the premises 
• All activities involving equipment, tools, workspaces, materials, or services within BLOQS facilities 

Compliance with this Policy is a condition of access to BLOQS. 

3. User Responsibilities 

All Users must: 

• Attend and pass a mandatory onboarding and safety induction before using BLOQS facilities 
• Complete all required machine-specific training, inductions, or clearance tests before operating any machinery or processing equipment 
• Hold valid Public Liability Insurance and provide evidence upon request 
• Ensure their insurance remains valid and up to date 
• Wear appropriate Personal Protective Equipment (PPE) relevant to the task being undertaken 
• Use only authorised tools, machinery, and spaces 
• Keep work areas clean, tidy, and free from hazards 
• Immediately clean up spills, waste, or debris created by their activities 
• Store hazardous, flammable, or controlled substances only in designated areas and in clearly labelled containers 
• Promptly report any hazards, near misses, injuries, unsafe behaviour, or equipment faults to BLOQS staff 

Users remain responsible for their own safety and the safety of those they bring onto the premises. 

4. Prohibited Activities 

The following activities are strictly prohibited: 

• Working under the influence of alcohol, illegal drugs, or intoxicants 
• Working while impaired by prescription medication that affects safe operation 
• Bringing unauthorised hazardous, explosive, or volatile substances onto the premises 
• Using machinery or workspaces without authorisation or required clearance 
• Attempting to repair, modify, or override safety systems on BLOQS equipment 
• Interfering with another User’s work, tools, or materials 
• Blocking fire exits, access routes, or shared circulation areas 
• Consuming food or drink in workshop zones or near machinery or electrical equipment 

5. Equipment Safety & PUWER Compliance 

All equipment provided by BLOQS is maintained in accordance with the Provision and Use of Work Equipment Regulations (PUWER). 

• Users may only operate equipment for which they have completed BLOQS-approved induction and clearance 
• Equipment must be used strictly in accordance with manufacturer instructions, posted signage, and BLOQS procedures 
• Users must not attempt repairs, adjustments, or maintenance on BLOQS equipment 
• Any faults, defects, or unsafe conditions must be reported immediately to staff 

6. COSHH & Hazardous Materials 

Users bringing substances regulated under COSHH must: 

• Provide up-to-date Safety Data Sheets (SDS) 
• Store substances in approved, clearly labelled containers 
• Use substances only in authorised areas with appropriate ventilation or extraction 
• Dispose of waste in accordance with BLOQS User Manual 

Off-site waste must not be brought onto BLOQS premises under any circumstances. 

7. Fire Safety & Emergency Procedures 

All Users must familiarise themselves with: 

• Fire exits and evacuation routes 
• Emergency signage and notices 
• Assembly points 

In the event of a fire alarm: 

1. Stop work immediately and switch off machinery if safe to do so 
2. Leave the building via the nearest fire exit 
3. Proceed directly to the designated assembly point 
4. Do not re-enter until authorised by BLOQS staff or emergency services 
5. Fire exits, access routes, and safety equipment must be kept clear at all times. 

First aid kits and trained first aiders are available on site. All accidents and incidents must be reported immediately.  8. PPE Requirements by Area 

Woodwork 

• Safety glasses or goggles to protect from flying debris 
• Hearing protection on loud machinery 
• Dust masks/respirators for fine dust and particulates 
• Sturdy, closed-toe footwear with protective toecaps 
• Tie back long hair; secure loose clothing; remove jewellery to avoid entanglement in moving parts 

Metalwork 

• Eye protection for sparks, chips, and grinding debris 
• Hearing protection around cutting/grinding machinery 
• Welding PPE (welding helmet with appropriate filter, flame-retardant clothing, gloves) where welding/thermal cutting is performed 
• Steel-toecap boots/suitable footwear 
• Secure hair and avoid loose clothing/jewellery around rotating machinery 

Engineering 

• Safety glasses for machining, drilling, cutting 
• Hearing protection in high-noise environments 
• Gloves appropriate to task (but not around rotating machinery where they can be caught)   
• Long hair tied back; no loose sleeves or jewellery that can snag 

Digital Fabrication 

• Hearing protection if noise levels exceed safe thresholds 
• Respiratory protection if materials produce hazardous particulates/fumes 
• Secure hair, remove rings/bracelets and avoid loose clothing that can catch on moving parts 

Spray Booth & Drying Room 

• Respiratory protective equipment (RPE) suitable for paint overspray and VOCs (not just a dust mask) 
• Full-face respirators or half masks with appropriate cartridges where required   
• Protective coveralls/clothing to prevent paint contact with skin 
• Eye protection 
• Chemical-resistant gloves and suitable footwear 
• Ensure loose hair is covered and avoid jewellery that can trap paint or interfere with RPE seal 

Fabric Studio 

• Appropriate eye protection during cutting/serration tasks 
• Protective gloves when using cutting blades or hot equipment 
• Closed-toe footwear 
• Keep long hair tied back and remove dangling jewellery to avoid snagging in sewing machines and tools 

Behavioural & Clothing Controls (All Areas) 

• Loose clothing, long hair, scarves, baggy sleeves or jewellery must be secured, restrained, or removed where there is a risk of entanglement with moving parts. 
• Clothing should be appropriate to the task (close-fitting where machinery is used). 
• PPE must be used where a risk assessment shows it’s necessary, not only “recommended”.   

9. RIDDOR Compliance 

BLOQS complies with the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). 

Where required, BLOQS management will record and report notifiable incidents to the Health & Safety Executive (HSE). 

10. Visitors & Contractors 

Visitors: 

• Must sign in at reception 
• Must remain under the supervision of the responsible User at all times 
• Must not operate machinery or equipment or do any work onsite without being a registered and inducted user first 

Contractors: 

• Must provide relevant risk assessments, method statements, and insurance documentation 
• Must comply fully with this Policy and any site-specific rules 

11. Pets & Animals 

No animals are permitted within BLOQS facilities, except: 

• Registered assistance dogs, which must remain under control at all times 

Unauthorised animals may result in immediate removal from site and possible account action. 

12. Enforcement & Disciplinary Action 

BLOQS reserves the right to take immediate action in response to breaches of this Policy, including: 

• Verbal or written warnings 
• Temporary suspension of access or account privileges 
• Permanent termination of access 
• Removal from the premises 
• Reporting to external authorities where legally required 

Serious or repeated breaches may result in permanent exclusion. 

13. Review & Updates 

This Policy is reviewed annually, following serious incidents, or where required by changes in law or operations. 

Updates will be communicated via email, posted notices, or the BLOQS Booking Platform. 

14. Contact & Reporting 

To report hazards, incidents, or for Health & Safety enquiries: 

• Email: info@bloqslondon.com 
• Reception: 02088033987 
• First Aid: Ask at reception or any BLOQS staff member 

Version 1.0 

 Effective Date: 15-01-2026 

Issued by: Building Bloqs at Meridian Works Ltd 

1. Purpose & Scope 

This Code of Conduct outlines the behavioural expectations of all users, visitors, contractors, and staff at BLOQS. It exists to foster a respectful, professional, safe, and inclusive culture within our shared production environments. 

This policy aligns with applicable UK legislation, including (but not limited to) the Equality Act 2010 and the Health and Safety at Work Act 1974. 

By entering BLOQS premises or holding a BLOQS account, all individuals agree to conduct themselves in accordance with this Code. 

This Code of Conduct forms part of the BLOQS contractual framework and should be read alongside the BLOQS Terms & Conditions (Hub) and associated Spoke Policies. 

2. Core Principles 

BLOQS is a community-driven, shared facility open to a diverse range of users. Our core principles are: 

Respect & Inclusivity 

Everyone must be treated with dignity and respect, regardless of race, ethnicity, gender, sexual orientation, disability, age, religion, neurodiversity, or background. 

Shared Access 

BLOQS facilities, tools, and workspaces are shared resources. No individual or group has special priority outside of official bookings, training requirements, or published policies. 

Zero Tolerance for Harassment 

Harassment, bullying, intimidation, or discriminatory behaviour of any kind will not be tolerated. 

Safe Conduct 

All users share responsibility for maintaining a safe, welcoming, and professional environment. 

3. Expected Behaviour 

All individuals using BLOQS are expected to behave in a manner that supports shared use, safety, and mutual respect. 

Communication 

Be polite, clear, and professional. Inappropriate jokes, exclusionary language, aggressive tone, or disrespectful behaviour are not acceptable. 

Fair Use of Machinery 

Where machinery is not otherwise governed by bookings, training sign-offs, or machine-specific rules, most shared equipment operates on a fair-use basis, typically limited to approximately 30 minutes during peak periods to ensure equitable access. 

Users must not pressure, hover over, intimidate, rush, or attempt to force another user off a machine. Any concerns regarding access or misuse should be raised with BLOQS staff. 

Non-Favouritism 

BLOQS staff and users must avoid preferential treatment. Access to facilities is governed by published policies and operational rules, not personal relationships. 

Respect for Shared Spaces 

Keep communal areas clean and tidy. Do not interfere with others’ work, obstruct walkways, or leave personal belongings unattended in shared areas. 

Accessibility & Support 

Be mindful of others’ access needs. Keep routes clear and assist where appropriate. Speak up if someone’s access or safety is being compromised. 

Privacy 

Do not photograph, film, or record others without their explicit consent. Respect confidentiality in shared conversations and working environments. 

4. Prohibited Conduct 

The following behaviours are strictly prohibited on BLOQS premises: 

• Harassment, intimidation, bullying, or threatening behaviour 
• Discrimination based on protected characteristics 
• Aggressive behaviour, shouting, or confrontational conduct 
• Failure to follow reasonable instructions from BLOQS staff 
• Using machinery, spaces, or systems without authorisation, training, or booking 
• Blocking access, monopolising equipment, or bypassing booking protocols 
• Misusing BLOQS spaces or branding for unauthorised commercial activities 

5. Shared Space & Fair Usage 

BLOQS is a shared production environment. No individual owns a desk, zone, machine, or area unless explicitly stated in a separate agreement. 

Fair Use Hierarchy 

Access to equipment and spaces is governed, in order of precedence, by: 

1. Safety requirements and staff instructions 
2. Training and competency sign-offs 
3. Bookings made via the BLOQS Booking Platform 
4. Machine-specific rules or department guidelines 
5. General fair-use principles during peak periods 

No Intimidation 

Users must never be pressured, rushed, or harassed while using equipment. Anyone feeling unsafe or uncomfortable should contact BLOQS staff immediately. 

Staff Impartiality 

BLOQS staff are expected to act fairly and consistently. Any concerns regarding preferential treatment may be reported confidentially. 

6. Inclusion & Diversity Commitment 

BLOQS is committed to: 

• Reducing barriers to access through inclusive design, training, and feedback 
• Actively welcoming underrepresented groups in manufacturing and creative industries 
• Supporting neurodivergent and disabled users through reasonable adjustments, quiet spaces, and flexible approaches 
• Ensuring equal opportunity in residencies, learning programmes, commissions, and public calls 

7. Reporting Misconduct 

Concerns or breaches of this Code of Conduct can be reported in confidence through the following channels: 

• A dedicated conduct reporting email address 
• Reception or any BLOQS staff member 
• An anonymous reporting form (where available) 

Current reporting channels are published on the BLOQS website and available at reception. 

All reports are handled confidentially and respectfully. Retaliation against anyone raising a concern will not be tolerated. 

8. Enforcement & Sanctions 

BLOQS reserves the right to take action where this Code is breached. 

Depending on the nature and severity of the conduct, enforcement actions may include: 

• Verbal or written warnings 
• Required training, mediation, or conflict resolution 
• Temporary suspension or restriction of access 
• Permanent account termination 
• Referral to external authorities in serious cases 

Decisions regarding enforcement are made by BLOQS management or their delegated representatives, acting reasonably, proportionately, and in the interests of safety, fairness, and the wider community. 

9. Governance & Review 

This Code of Conduct is reviewed annually or following any significant incident or reported breach. 

Responsable Leads: 

DEI Champion 

Facilities Lead 

Executive Director 

This policy is communicated during onboarding and re-circulated periodically. 

10. Acceptance 

By entering BLOQS premises or holding a BLOQS account, you confirm that: 

• You have read, understood, and agree to follow this Code of Conduct 
• You will act respectfully, inclusively, and safely at all times 
• You acknowledge that breaches may result in enforcement action in line with this policy and the BLOQS contractual framework 

Version 1.0 

Effective Date: 15-01-2026 

Issued by: Building Bloqs at Meridian Works Ltd 

1. Introduction 

This Privacy Policy explains how BLOQS ("we", "us", "our") collects, uses, stores, and protects personal data when you use our services, visit our premises, or interact with our physical and digital systems. 

BLOQS operates shared production facilities and supporting digital platforms that rely on trust, safety, and responsible data handling. We collect and process personal data only where it is necessary, proportionate, and relevant to the safe operation of our facilities, the fair management of access and bookings, and the fulfilment of our legal and contractual obligations. 

We are committed to safeguarding your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

2. Who We Are 

Data Controller Building Bloqs at Meridian Works Ltd Company No. 10289009 Registered Office: 2 Anthony Way, London, N18 3QT Email: info@bloqslondon.com 

3. What Personal Data We Collect 

We may collect and process the following categories of personal data, depending on how you interact with BLOQS: 

Categories of Data 

Identity Data Name, date of birth, photo identification (where required for security, insurance, or compliance purposes) 

Contact Data Email address, phone number, billing address, emergency contact or next-of-kin details (used only in the event of an incident affecting health or safety) 

Account Data Login credentials, user preferences, training records, machine access permissions, skill sign-offs 

Booking & Subscription Data Facility usage, booking history, subscriptions, workspace or storage allocations 

Payment Data Payment method and transaction records (processed securely by third-party providers; BLOQS does not store full card details) 

Safety & Compliance Data Induction attendance, safety tests, insurance documentation, incident reports 

CCTV & Access Control Data CCTV footage, door entry logs, and access timestamps collected for security, safety, and incident investigation 

Communications Emails, messages, support requests, feedback, or correspondence with BLOQS staff 

We do not knowingly collect excessive or irrelevant personal data. Where optional data is requested, this will be made clear at the point of collection. 

4. How We Use Your Data 

We use personal data for the following purposes: 

• Creating and managing BLOQS user accounts 
• Processing bookings, subscriptions, and payments 
• Managing access to buildings, equipment, and workspaces 
• Recording training, inductions, and safety compliance 
• Ensuring the safe operation of shared facilities 
• Preventing misuse, investigating incidents, accidents, or breaches of policy 
• Enforcing our Terms & Conditions, Code of Conduct, and related policies 
• Communicating essential operational, safety, or service updates 
• Meeting legal, regulatory, insurance, and financial obligations 

We do not currently use personal data for profiling, behavioural scoring, or fully automated decision-making that produces legal or similarly significant effects. 

5. Lawful Basis for Processing 

We process personal data under one or more of the following lawful bases: 

• Contractual necessity — where processing is required to provide services you request (such as bookings, subscriptions, or access) 
• Legitimate interests — for safety management, access control, training compliance, operational administration, service improvement, and protection of people and property 
• Legal obligation — where required to comply with health & safety, financial, or regulatory duties 
• Consent — where required, such as for marketing communications 

Where processing is based on legitimate interests, BLOQS has carried out internal Legitimate Interests Assessments (LIAs) to ensure that our interests do not override your rights and freedoms. You have the right to object to processing carried out on this basis. 

You may withdraw consent at any time where consent is the lawful basis. 

6. Data Storage & Security 

Personal data is stored securely using encrypted systems or trusted cloud-based platforms with appropriate access controls. 

Security measures include: 

• Restricted access to authorised staff only 
• Staff training on data protection and confidentiality 
• Use of PCI-DSS-compliant third-party payment processors 
• Secure storage and limited retention of CCTV footage (typically 30 days unless required for investigation) 

While we take appropriate technical and organisational measures to protect personal data, no system can be guaranteed to be completely secure. 

7. Data Sharing 

We may share personal data with trusted third parties where necessary to operate our services, including: 

• Payment processors 
• Insurance or verification providers 
• Training, certification, or compliance platforms 
• Legal, regulatory, or enforcement authorities where required by law 

All third parties are required to process personal data only on our instructions and to apply appropriate security measures. 

We do not sell or rent personal data. 

8. Data Retention 

Personal data is retained only for as long as necessary for its purpose, unless a longer period is required by law or an active investigation. 

Data Type 

Retention Period 

Booking & Payment Records 

6 years 

Account & Identity Data 

While active, plus 1 year after closure 

Safety & Training Records 

Up to 5 years 

CCTV & Access Logs 

Typically 30 days unless required for investigation 

9. Your Rights 

Under UK GDPR, you have the right to: 

• Access your personal data 
• Request correction of inaccurate data 
• Request erasure of data (where applicable) 
• Object to certain processing activities 
• Request restriction of processing 
• Withdraw consent where consent is relied upon 
• Lodge a complaint with the Information Commissioner’s Office (ICO) 

We aim to respond to valid requests within one month. 

Requests should be sent to: info@bloqslondon.com 

10. Cookies & Website Usage 

The BLOQS website uses cookies to ensure functionality and improve user experience. Where required, cookies are managed through a consent mechanism. 

You may also control cookies through your browser settings. 

11. Changes to This Policy 

We may update this Privacy Policy from time to time. The most recent version will always be available via the BLOQS website or on request. 

Where changes materially affect how personal data is processed, users will be notified via email or platform notification where reasonably practicable. 

12. Contact & Data Protection Enquiries 

Data Protection Contact This contact is responsible for handling data protection enquiries. BLOQS is not currently required to appoint a statutory Data Protection Officer. 

Email: info@bloqslondon.com Phone: 020 8803 3987 Post: BLOQS, 2 Anthony Way, London, N18 3QT